How many people can watch the stream, is there a chance I’ll miss out, if I don’t buy early?
No, there is no maximum capacity as to how many people can watch the stream.
When will I receive details of how to view the livestream?
Details on how to join will be emailed to you 1 hour before the event. All times are displayed in your local time zone.
I’m not from the U.K can I still watch the livestream?
Yes, there are 4 livestreams to choose from:
Livestream #1 - Italy, Europe & UK - 21:00 CET / 20:00 GMT
Livestream #2 - South America - 20:00 BRT & ART
Livestream #3 - North America (East Coast) - 20:00 EST
Livestream #4 - West Coast North America & Central America - 20.00 PST / 22.00 CST
Livestream #5 - Australia, New Zealand & Asia - 20:00 AEDT / 22:00 NZDT / 18:00 JST & KST
Please click HERE to book for the time you want.
If I reside in Europe can I watch livestream #2, #3, or #4?
Yes, you can watch any of the livestream regardless of the timezone, but please note you can only watch it at the time the stream takes place in the respective region.
How do I book tickets for a specific stream?
Please click HERE to book for the time you want.
Can I fast forward or rewind the video?
You’re part of a live experience! Everyone is watching a live broadcast which means that there is no way to fast forward or rewind the video.
What is a Virtual Event Livestream Ticket Code?
Your virtual event ticket code is like your ticket to the show. Codes are non-transferable, case-sensitive, and are good for one-time use only on the event landing page.
I purchased a Virtual Event Livestream ticket but am no longer available for the event. Can I get a refund?
Unfortunately this event is non-refundable.
Can I Record The Event?
Audio or video recording on your own device is strictly prohibited. Knowledge of such actions, including posting a video of the stream, can hurt your chances of being able to view or access virtual events in the future.