If you purchased your tickets online, check any email accounts you have thoroughly for a confirmation email or your e-tickets, including your junk folder. If you cannot locate any correspondence from your ticket agent, contact them directly in the first instance.
If you purchased a ticket via the Standon Calling website, for 2019 this is via our primary ticketing agent, Universe. Click here for the Universe Help Centre. Alternatively, you can email them firstname.lastname@example.org.
If you have lost a physical paper/card ticket, please contact email@example.com attaching your receipt, and provide your full name and the email address you would have given at the time of purchase.